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Forums Forums Marketing Any recommendations of ways we can install a software/app to work within Shopify that can allow customers to update their shipping addresses?

  • Any recommendations of ways we can install a software/app to work within Shopify that can allow customers to update their shipping addresses?

    updated 2 years, 4 months ago 0 Member · 1 Post
  • David

    Member
    September 11, 2019 at 8:48 pm

    All the apps I’ve tried to review and test this problem wasn’t really useful to us because it would make the customer cancel their entire order just to update the address and repopulate their carts (doesn’t work with our products going out of stock or price changes). To edit a shipping address on the back end, it’s as easy as changing it in the order address in a few clicks. But as we’re scaling, we’re finding this process is adding hours of work between customer service and inventory. So we’d like to put this in the hands of the customer instead. Do you have an app you’re using and like? – by hq overview EthnicallyMoral – –

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