Business management software for IT company

[Katie]

I am looking for software to help me standardize and provide documentation for my business and employees. I have read e myth and I am trying to get all my documentation in order, for example, job descriptions, employee handbook, workflows, and standard operating procedures. I started off using a server to hold Word documents in appropriate folders, but this does not seem like it is the best method. I am looking for a way for the files to be easily shared and edited as need by my employees that I have assigned to writing specific portions. Any software for this type of things would be great. We currently have a knowledge base through Freshdesk, but this is more for finding solutions to IT issues we have already solved in the past. However, maybe it could be utilized. TL:DR We need software to standardize the writing of business documentation such as SOPs workflows, employee handbook, and job descriptions. I would love some feedback. – by /hq/zeros200836 – –