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  • [Help] my dog needs surgery after injury from grooming shop : legaladvice

     Deborah updated 1 year, 11 months ago 1 Member · 1 Post
  • Deborah

    January 10, 2021 at 8:13 pm

    I took my dog in for a haircut at a privately-owned grooming shop yesterday and when I went to pick her up, the groomer tells me my dog tried to bite the nail grinder and lost a TOOTH. She explained that she took a close look at my dog’s mouth and try to “move” things around (?) and that everything else seems fine. They gave me my dog to hold right away, so I didn’t get a good look at her face then.

    When I took her home, I noticed that she was bleeding from her mouth and two of her bottom teeth were falling forward. I also saw that she already lost TWO teeth from this incident. I called the pet shop and asked to speak to the manager as this seems like a much worse situation than they explained. The owner asked me to come in the next day and have it looked at by a vet who comes every week for dental cleaning services. She reluctantly told me that she will pay for the medical bills as it started at their store (which I appreciate that she didn’t try to be defensive about the issue).

    After seeing my dog, the vet told us that there is a tear in her gum that needs to be fixed surgically and the remaining two teeth will come out as they’re already barely hanging in the gum. I already told the shop owner that I will be taking my dog to her own vet and get treatment there. My dog will have no teeth left on the bottom once the remaining 2 teeth fall out.

    I’m not trying to file a lawsuit nor do I want monetary compensation besides for the medical bills but I just want to know if the business owner should be responsible for paying for the bills or not. Although she reluctantly said she will pay for the bills before I even asked her for any monetary issue, she seems like she’s having second thoughts. Also, I wasn’t offered to get the cost of grooming back which was $65 + tip.

    My dog NEVER bit a groomer or even tried to bite a groomer in the past. She is almost 11 years old and only weighs 7 pounds. ( I know small dogs can be feisty but she is not). She was even fine having the vet look at her mouth in this condition, which even the veterinary doctor commented on.

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