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  • Media monitoring tools (social and traditional)- what do y’all use?

    David created 1 week, 2 days ago 0 Member · 1 Post
  • David

    Member
    September 13, 2019 at 6:17 pm

    I am a marketing analyst moving more and more toward cx management in a decently sized enterprise and want to know what y’all use for monitoring social media? We currently use Sprout Social, but it’s ineffective for doing searches of comments for keywords at least as far as my little experience with it. I want a tool to manage social posting that can monitor and search for keywords through Facebook, hq overview, Twitter, insta and would like to have traditional media monitoring/searching capabilities as well. So what recommends are there? – by hq overview I_Like_Hoots – –

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