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  • Need Help with the App

    updated 4 months, 2 weeks ago 0 Member · 1 Post
  • SharonP

    Member
    July 13, 2022 at 12:18 pm

    I have been blogging on my personal website, for two months from my phone on the WordPress app. It is a self hosted website that I host on Hostgator. I have never had a problem, except I would have to frequently turn my phone off and back on to publish my posts when I would get “post failed to upload” error messages. I deleted the app to redownload but now I cannot log back in or link my site. I have a daily backpacking blog that I post while I travel. I only have my phone and I need to get back into that website on the app. I can log into the browser with my login just fine, but cannot get into the app. I seriously need help with this, I have many people who read the blog and I need to keep posting, and it is a very important project to me. I was on the phone with Hostgator for an hour yesterday, they checked everything and there are no errors on their end. I can get into my WordPress account through my email account, but not the account that is linked to my actual website, which is an admin account. I am so lost when it comes to this stuff, and don’t have access to chat with WordPress support. I can only submit tickets, one of which they have closed without answering me. If anyone can help I truly appreciate it. I hope this post is in the community guidelines, I am just truly desperate right now. – by /hq/cptmadpnut – –

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